Find quick answers to your questions below...
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
Shipping and Returns
Denied Background Check Fees
Firearm Shipping Policy
Strict Return Policy
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Guarantees
Low Price Guarantee
Privacy Policy
Security
Pricing and Billing
Prices subject to change
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
Help with 41F changes, NFA Transfer Paperwork, and ATF Form 4, 23, & FD-258
How to buy a Firearm Online
Internet Transfers
Layaway Program
MIL/LEO/FIRE/EMT/SEC DISCOUNTS
Nitride QPQ vs. Nickel Boron (NiB)
Purchasing NFA (Silencers, SBRs, Machine Guns, Etc)
States we WILL NOT SHIP FIREARMS TO
States with Ammunition Restrictions
States with Firearm and Other Restrictions
States with Magazine Restrictions
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?